Privacy Policy

At Kili Peacock Adventures, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services.

1. Information We Collect

We collect personal information to provide and enhance our travel services. This includes:

• Personal Identification Information: Name, address, email address, phone number, passport details, and other identifiers.
• Payment Information: Credit or debit card details and billing information for processing transactions.
• Travel Preferences: Details about your travel plans, preferences, dietary requirements, and special requests to tailor our services to your needs.
• Technical Information: Data such as IP address, browser type, and access times collected through cookies and similar technologies to improve our website’s functionality and user experience.

2. How We Use Your Information

Your personal information is utilized to:

• Provide Services: Facilitate bookings, reservations, and other travel-related services.
• Communication: Contact you regarding your bookings, respond to inquiries, and provide updates relevant to your travel plans.
• Personalization: Customize your travel experience based on your preferences and past interactions.
• Marketing: With your consent, send promotional materials, special offers, and newsletters. You can opt-out at any time.
• Legal Compliance: Fulfill legal obligations, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your data with:

• Service Providers: Trusted third parties who assist in delivering our services, such as airlines, hotels, and payment processors, bound by confidentiality agreements.
• Legal Requirements: Authorities when required by law or to protect our rights and safety.

4. Data Security

We implement robust security measures, including encryption and access controls, to protect your personal information from unauthorized access, alteration, or disclosure. Despite our efforts, no method of transmission over the internet is entirely secure; therefore, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Correct any inaccuracies in your personal information.
• Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
• Objection: Object to the processing of your data for marketing purposes.
• Data Portability: Receive your data in a structured, commonly used format.

To exercise these rights, please contact us at info@kilipeacockadventures.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

As an international travel service provider, your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and that your information remains protected.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

• Email: info@kilipeacockadventures.com
• Phone (Germany): +49 172 650 7401
• Phone (Tanzania): +255 762 730 794